MicroSave believes that financial inclusion (access to high quality, affordable savings, credit, remittance and insurance services) for the poor is essential for their emancipation from poverty. We work with financial institutions to understand the needs and perceptions of the poor and to build sustainable and viable products/delivery systems to serve the low income market - thus putting the client at the centre of the business, in a truly market-led approach. We are professional, accountable and passionately committed, driven by a belief that we can indeed create a world in which all people have access to high-quality, affordable, market-led financial services.
MicroSave is committed to strengthening the capacity of financial service providers to deliver market-led solutions.
MicroSave is at the forefront of efforts to move microfinance from a product-led to a market-led approach. The market-led approach focuses on putting the clients at the centre of the business - thus yielding more loyal clients, more profitable organisations and greater developmental impact. It typically starts using MicroSave’s acclaimed Market Research for MicroFinance or Strategic Business Planning toolkits, but focuses on product development and delivery systems, as well as customer service strategies and optimising processes while minimising risks. MicroSave offers technical assistance and training to financial service providers in these and many other areas.
MicroSave brings significant support in constructing realistic growth strategies and ensuring that they are effectively implemented. It also works with a variety of investors and donors, implementing Rapid Institutional Assessments and conducting due diligence and strategic business planning exercises to help them make informed decisions.
It serves clients in Africa and Asia, and has offices in India, Indonesia, Kenya, Philippines and Uganda, In its work with financial service providers in the last ten years, MicroSave has established a strong reputation of high quality services with passionate commitment.
To learn more about MicroSave please download the Overview of Toolkits, Listening To Our Clients and Innovation, e/m-banking.
About the MicroSave Website
MicroSave’s website offers "a wealth of practical guidance" in the form of research papers, technical briefs, training toolkits, Videos and other trainer's resources on market-led microfinance. We hope that you will find them useful and kindly request visitors to properly reference/acknowledge MicroSave’s work whenever used in academic or professional works.
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